Delivery and payment

Before registration MAKE SURE THAT YOU ARE AT LEAST 18-YEARS OLD! We don't delivery any product's to minors.

Delivery

Orders are sent everyday (monday-friday) at 2-4 pm. If your order has been made before 2 pm it will be sent in the same day. Deliveries are made by Omniva and Smartpost. Expense for delivery to Finland is always 4.9€ with Omniva and 6€ with Smartpost! It will arrive in 1-4 days usually.

After you have filled your information to order page, you need to choose shipment company. After payment the product's will be gathered and all orders before 14.00 will be sent on a same day and orders that came after 14.00 will be sent on next bank day.

Options for payment

Maksutavat

We have the best options for payment:

  • Banks online: Nordea, OP, Danske, Säästöpankki, LähiTapiola, POP, Aktia, Handelbanken, Ålandsbanken, S-Pankki.

  • Paypal

  • Creditcard and others are coming!

Warranty

Clearomizerparts have working guarantee. Clearomizers are consumable parts which need to changed from time to time. Electronic devices have 3 month warranty in case of manufacturing and raw material errors. Possible longer warranty is indicated by product. We reserve the right to change prices. Products for sale may differ from the sides of sight product images.

Before registration MAKE SURE THAT YOU ARE AT LEAST 18-YEARS OLD! 

Our products are made of high quality parts and ingredients. We want to offer only the best possible products for our customers. Factories where we order our products are large facilities with large manufacturinglines. When products are manufactured in such great amounts there is bound to be some errors in products. If you have a product which is bought from us and it is not working properly contact immediately our serviceteam which is specialized in warranty and we will take care of these kind of incidents.

Warranty is product-specific:

Mods

  • All of our mods have 3 month warranty
  • Warranty begins when you get the product
  • Warranty covers abnormal function of product (This does not include clearomizer: leakage, getting liquid to mouth, burnt taste etc.)
  • If the abnormal functioning is caused by user: If there is dents, product has been opened, moisture protection has been soaked or other clear abuse of the product, warranty will discharge
  • If the mod has other warranty than 3 months, it is mentioned in product description

Evod- and Ce-4 startingpackages

  • Cearomizers has functioning warranty
  • Batteries have functioning warranty

Clearomizers

  • Functioning warranty

Coils

  • Functioning warranty

Batteries and other accessories

  • Functioning warranty when they arrive and 3 month warranty from the factory

Liquids/E-liquids

  • Liquids/E-liquids do not have refund right or right to exchange them

1. When product arrived to me it did not work properly?

Even thought these products arrive from a factory, there is still some broken ones amongst the others. If you get a broken product contact us within 48 hours and we will try to solve this problem.

2.  My product broke down during warrantytime, what should I do?

Contact us immediately via e-mail at: info@happyjuice.eu and give us these informations:

Serialnumber of product:

Ordernumber:

Name of the product:

Exact explanation of the defect:

Photos/video of the defect as a proof: 

ATTENTION!: 

1) Photos/video has to be from the best possible angle to spot the defect.

2) You will get an answer within two days

3. Taking the product to warrantycheck

When your product has been approved to warrantycheck, you must send/bring it to us. In this check we will dissolve the product and find out where from the abnormal functioning of product is caused. If the abnormal functioning is caused by user: If there is dents, product has been opened, moisture protection has been soaked or other clear abuse of the product, warranty will discharge. If it from another reason we will send/give you a new replacement or order a new product for you from the factory.

If you need anymore information please contact us!

The age limit

Persons under the age of 18 can not purchase any product's from Happyjuice.eu. Before registeration make sure that you are over 18-years old, all account's from underage users will be terminated and orders will be canceled.

Contacting

You can contact us by e-mail: info@happyjuice.eu or with contact form, we are also in Facebook: www.facebook.com/happyjuiceeu

Return policy

Unopened packages have the right to be returned within 14 days. The withdrawal of the returning time begins when the product arrives. When returning the shipping costs are paid by the customer. Opened packages can not be returned.

Iloiset Mehupojat OÜ
reg: 12763565
Maneezi 8, 10117 Tallinn
email: asiakaspalvelu@happyjuice.fi