HAPPYJUICE'S DELIVERY, WARRANTY, PAYMENT AND PRIVACY POLICY TERMS

Our products are made of high quality parts and ingredients. We want to offer only the best possible products for our customers. Factories where we order our products are large facilities with large manufacturinglines. When products are manufactured in such great amounts there is bound to be some errors in products. If you have a product which is bought from us and it is not working properly contact immediately our serviceteam which is specialized in warranty and we will take care of these kind of incidents.

DELIVERY:

Orders are sent everyday working day (monday-friday) at 2-4 pm. If your order has been made before 2 pm it will be sent in the same day. Deliveries are made by Omniva and Smartpost. 

After you have filled your information to order page, you need to choose shipment company. After payment the product's will be gathered and all orders before 14.00 will be sent on a same day and orders that came after 14.00 will be sent on next bank day.

WARRANTY IS PRODUCT-SPECIFIC:

Batteries and other accessories

  • Functioning warranty when they arrive and 3 month warranty from the factory

Liquids

  • Liquids do not have refund right or right to exchange them

1. When product arrived to me it did not work properly?

Even thought these products arrive from a factory, there is still some broken ones amongst the others. If you get a broken product contact us within 48 hours and we will try to solve this problem.

2.  My product broke down during warrantytime, what should I do?

Contact us immediately via e-mail at: info@happyjuice.eu and give us these informations:

Serialnumber of product:

Ordernumber:

Name of the product:

Exact explanation of the defect:

Photos/video of the defect as a proof: 

ATTENTION!: 

1) Photos/video has to be from the best possible angle to spot the defect.

2) You will get an answer within two days

3) Taking the product to warrantycheck:

When your product has been approved to warrantycheck, you must send/bring it to us. In this check we will dissolve the product and find out where from the abnormal functioning of product is caused. If the abnormal functioning is caused by user: If there is dents, product has been opened, moisture protection has been soaked or other clear abuse of the product, warranty will discharge. If it from another reason we will send/give you a new replacement or order a new product for you from the factory.

OPTIONS FOR PAYMENT:

We have the best options for payment and all prices are in Euros:

  • Finnish Bank links

  • Paypal

  • Credit card payments via Paypal

Our products are made of high quality parts and ingredients. We want to offer only the best possible products for our customers. Factories where we order our products are large facilities with large manufacturing lines. When products are manufactured in such great amounts there is bound to be some errors in products. If you have a product which is bought from us and it is not working properly contact immediately our service team which is specialized in warranty and we will take care of these kind of incidents.

Contacting

You can contact us by e-mail: asiakaspalvelu@happyjuice.fi or with contact form, we are also in Facebook: www.facebook.com/happyjuiceeu

Return policy

Unopened packages have the right to be returned within 14 days. The withdrawal of the returning time begins when the product arrives. When returning the shipping costs are paid by the customer. Opened packages can not be returned.

FFS Liquids Oü
reg: 14176174
Narva mnt 6, 10117 Tallinn
email: asiakaspalvelu@happyjuice.fi

PRIVACY POLICY:

 Online store Happyjuice.eu is owned by FFS Liquids Oü (register: 14176174)

Your contact information what is added to our site: (name, telephone number, address, e-mail, bank details) are used only for making the order. We use personal information you provide for administrative purposes. This information will help us improve our services and provide the services you need. We will contact you through market research or newsletters and various direct mailing. We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Policy.



If you need anymore information please contact us!